Shipping and Returns.

Shipping

We aim to deliver to UK postal addresses within 5 working days of receiving your order. Please note, this is a guide, we can not predict any delivery delays within the Royal Mail.

​All orders are sent via Royal Mail Tracked 48. The delivery charge is dependent on the size and weight of each individual product.

​UK – Large Letter, Royal Mail Tracked 48, 48 hours delivery aim once dispatched - £2.70

​UK – Small Parcel, Royal Mail Tracked 48, 48 hour delivery aim once dispatched - £4.15

​All UK orders over £50 is eligible for free delivery. 

Returns

We have every confidence you will be delighted with your purchase. However, if you are unhappy please contact us at mitchellblacktextiles@gmail.com within 48 hours of receipt of goods to inform us that you would like to make a return or exchange.

All refunds can only be made to the payment card/method used when making the initial payment.

We aim to process all refunds or exchanges within 14 days of receiving the returned goods.

Please ensure any returned items are unused, in their original condition and well packaged. Customers are responsible for return postage costs.

If your item arrives damaged or faulty please advise us by email to mitchellblacktextiles@gmail.com as soon as possible after receipt. We will reimburse your purchase or send a replacement within 14 days of establishing the nature of the damage or fault.

If you have any questions about this refund policy please contact us at mitchellblacktextiles@gmail.com